Shipping policy

Shipping Policy

Last updated: September 16th 2026

Thank you for shopping with Shoplift Jewelry. We are committed to providing a smooth and reliable shopping experience. Please review the following information regarding our shipping and delivery process.

Order Processing

All orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day.

Once your order has been shipped, you will receive a confirmation email with tracking information, where available.

Shipping Rates and Delivery Times

Shipping costs and estimated delivery times are calculated at checkout based on your location and selected shipping method.

Delivery estimates begin once your order has been dispatched and are not guaranteed. Delays may occur due to weather, carrier disruptions, holidays, or circumstances beyond our control.

Domestic Shipping

We ship orders to addresses within [Canada / your available shipping regions].

Estimated delivery times and shipping fees will be displayed at checkout before you complete your purchase.

International Shipping

International shipping may be available to select countries. Customers are responsible for providing accurate shipping information and for any applicable customs duties, import taxes, or other fees charged by their destination country.

International delivery times may vary depending on customs clearance and local postal services.

Order Tracking

When tracking is available, tracking details will be sent to the email address provided at checkout. Please allow up to 48 hours for tracking information to update after your shipping confirmation.

Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order. If you need to update your address, contact us as soon as possible at [Customer Support Email].

We cannot guarantee that address changes can be made after an order has been processed or shipped.

Lost, Stolen, or Delayed Packages

If your package is delayed, please check the tracking information and contact the shipping carrier.

If your package is marked as delivered but you cannot locate it, please check with household members, neighbors, and your local delivery location before contacting us.

We will work with you and the shipping carrier to investigate reported lost or damaged shipments. Any resolution will be handled in accordance with our applicable policies and carrier requirements.

Damaged Items

If your jewelry arrives damaged, please contact us within [7 days] of delivery at [Customer Support Email]. Include your order number and clear photographs of the damaged item and packaging.

We will review your request and work with you to determine an appropriate resolution.